A detailed look into how automated pre-authorization tracking eliminated write-offs and patient scheduling delays for a major Maryland surgery center.
Prior authorizations are the single biggest bottleneck in specialty surgical care. This case study details how we streamlined scheduling and eliminated write-offs for a Maryland surgery center by automating the prior authorization lifecycle.
By implementing our cloud-based prior authorization checker, the clinic was able to automatically cross-reference surgical schedules with payor policy matrices. The software flagged missing approvals 7 days before scheduled surgery, prompting immediate clinical intervention.
The clinic reported a 94% reduction in schedule cancellations due to authorization delays, and zero write-offs from un-authorized treatments over a 12-month period.
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